For decades, leadership was buffered by metrics. If productivity was up, decisions could be defended. But that insulation is thinning. More and more leaders are finding that the numbers no longer explain what’s actually happening inside their organizations.
In this episode, we explore why “human capital” isn’t just outdated, but distorting — and what replaces it when value no longer shows up in hours, roles, or dashboards. We look at why proxy metrics like engagement scores and sentiment tools can’t substitute for discernment, and why judgment, timing, and interpretation are quietly becoming the real work of leadership.
When value becomes less visible, leadership becomes more exposed. This conversation is about what it means to decide anyway — and what we’re willing to stand behind when data can no longer do that work for us.
